Returns & Exchanges

At Herglamor, your satisfaction is our priority! If you're not completely happy with your purchase, we're here to help.

1. Return Eligibility

• You have 30 days from the date of delivery to return your item.
• To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.

2. Non-Returnable Items

• For hygiene reasons, we cannot accept returns on opened or used press-on nails.
• Items marked as final sale cannot be returned.

3. How to Return an Item

• Email us at [service@herglamor.com](mailto:service@herglamor.com) with your order number and reason for the return.
• Our customer service team will provide you with return instructions and a return shipping address.
•  Please ensure that your return is well-packed and sent using a trackable shipping method. We are not responsible for returns lost in transit.

4. Refunds

• Once we receive your return and inspect it, we will notify you of the approval or rejection of your refund.
• Approved returns will be processed within 7 business days, and a credit will automatically be applied to your original method of payment.

5. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at [service@herglamor.com](mailto:service@herglamor.com).

6. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.

7. Contact Us

• If you have any questions or need further assistance, feel free to contact us at [service@herglamor.com](mailto:service@herglamor.com).

Visit us at [herglamor.com](https://herglamor.com) for more information and to shop our latest collections!